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About Klago

Klago is a Norwegian online service that helps you write a clear, structured complaint — about a used car, tradespeople, renting, parking, subscriptions, online shopping, travel and more.

What Klago does

  • You answer a few questions about your case, and Klago writes a draft complaint letter from your answers.
  • You can read, change and download the letter, and you send it to the other party yourself.
  • Klago helps you keep track of deadlines, replies and the next steps in your case.
  • It's free to start. You pay per case if you want to finish the complaint — no subscription.

What Klago isn't

Klago is not a law firm and doesn't give legal advice. We don't take the case up with the other party for you, and we can't guarantee any particular outcome. If your case is unclear or involves a lot of money, talk to the Norwegian Consumer Council (Forbrukerrådet) or a lawyer.

Our guides

Klago's guides explain common consumer rights in plain language, and point to the sources they're based on. Read how we make our content.

Contact

Questions, feedback or a mistake in our content? Write to info@klago.no.